Effective Date: May 28, 2024

gethigherwork.com (“gethigherwork.com”, “we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you use our website (the “Service”) and how we use that information.

Information We Collect:

  • Account Information: When you create an account on gethigherwork.com, we collect certain personal information, including your name, email address, username, password (in a secured, hashed format), and any other information you choose to provide in your profile.
  • Project Information: Information related to projects you post or apply for, such as project descriptions, skills required, and budgets.
  • Usage Data: We collect information about your activity on the Service, such as the pages you visit, the searches you perform, and the projects you view.
  • Device Information: We collect information about the device you use to access the Service, such as your device type, operating system, browser type, IP address, and location data (with your consent).
  • Communications: We collect information from the communications you have on the Service, such as messages, chats, and dispute resolutions.

How We Use Your Information:

  • Provide and Improve the Service: We use your information to provide and improve the Service, including to:
    • Create and manage your account.
    • Connect you with other users for project opportunities.
    • Process payments and handle billing.
    • Send you important information about the Service, such as updates, security alerts, and support messages.
    • Respond to your inquiries and requests.
    • Personalize your experience on the Service.
    • Analyze how the Service is used and improve our offerings.

Sharing Your Information:

  • Service Providers: We may share your information with third-party service providers who help us operate the Service, such as payment processors, data storage providers, and customer support providers. These service providers are obligated to use your information only to perform the services they provide to us.
  • Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal process, enforce our terms and conditions, or protect the rights, safety, or property of us, our users, or others.
  • Business Transfers: In the event of a corporate transaction, such as a merger or acquisition, or in the unlikely event that gethigherwork.com goes out of business or enters bankruptcy, user information may be transferred as part of such transaction.

Your Choices:

  • Access and Update Your Information: You can access and update your account information at any time by logging into your account and visiting the settings page.
  • Communications Preferences: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Data Security:

We take reasonable steps to protect the information you provide to us from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is 100% secure.

Children’s Privacy:

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

International Transfers:

Your information may be transferred to, stored, and processed in countries other than your own, including the United States. These countries may have different data protection laws than your own country. By using the Service, you consent to the transfer of your information to these countries.

Data Retention:

We will retain your information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights under Trinidad and Tobago Law:

Under the Data Protection Act of Trinidad and Tobago, you have certain rights regarding your personal information, including the right to access, rectify, erase, and restrict the processing of your personal information. You can also object to the processing of your personal information and the right to data portability.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes.

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